Finally — An IT Guy Who Actually Helps Home Users
You don't need a 50-person company to get great tech support. You need someone local, friendly, and affordable — who actually shows up and fixes it.
Most IT Companies Don't Serve You
Walk into any managed IT services firm in Orlando and ask for help with your home computer — they'll either turn you away or quote you a business contract you don't need. The residential market has been ignored by the IT industry for years.
SubnetJoe was built specifically to fill that gap. Real IT expertise, delivered at a price that makes sense for a household — not a corporation.
💡 The Big Box Store Option vs. SubnetJoe
Geek Squad charges for a plan before they'll even talk to you. Generic tech forums tell you to "reinstall Windows." SubnetJoe actually comes to your home, looks at your specific setup, and fixes the actual problem.
Sound Familiar?
These are the most common things I hear from home clients:
- ✓ "My Wi-Fi is slow in half the house"
- ✓ "My computer takes forever to start up"
- ✓ "I got a scary pop-up and now things are weird"
- ✓ "My printer stopped working after an update"
- ✓ "I can't remember my email password"
- ✓ "I got a new laptop and need to set it up"
- ✓ "My parents keep getting scam calls — can you help?"
- ✓ "Is my home network actually secure?"
Everything I Handle For Home Users
Wi-Fi & Internet
Dead zones, slow speeds, dropped connections, smart home devices that won't stay connected. I'll fix your network and make it stay fixed.
Computer Tune-Ups
Slow startup, lag, storage issues, Windows updates gone wrong. I'll clean it up and get it running like it should.
Virus & Malware Removal
Pop-ups, browser hijacking, ransomware, scareware — I'll remove the threat, assess the damage, and lock things down going forward.
New Device Setup
New PC, laptop, tablet, or phone — I'll set it up properly with your accounts, files, and preferences transferred from your old device.
Account & Password Help
Locked out of email, forgot your Microsoft or Apple login, need to clean up old accounts. I'll get you back in and set up a password manager so it doesn't happen again.
Home Security Checkup
A quick audit of your home network, devices, and accounts to identify risks. I'll give you a plain-English report and fix anything that needs it.
Printer & Peripheral Setup
Printers, scanners, smart TVs, streaming devices, smart home gadgets — if it connects to your network, I can set it up and make it work.
Senior Tech Support
Patient, clear, jargon-free help for older family members navigating technology. I also help protect seniors from common tech scams that target them specifically.
Backup & Data Protection
Your photos, documents, and files deserve a real backup plan. I'll set up automatic cloud and local backups so a hard drive failure doesn't mean losing everything.
Simple, Honest Pricing
Home IT support starts at $75/hour — whether I'm there in person or helping you remotely. No hidden fees, no minimum charges beyond the first hour.
For ongoing support and peace of mind, my monthly Home Plans start at just $49/month — giving you priority access, discounted rates, and regular check-ins that keep your tech running smoothly.
Remote or on-site available throughout the greater Apopka / Orlando area.
Your Home Deserves Better Tech Support
Call or text me directly. I'll tell you if it's something I can fix remotely or if it's worth an on-site visit — no pressure, no hard sell.
Get in Touch →