IT Services That Actually Make Sense
From single-device fixes to full Microsoft 365 deployments — SubnetJoe handles the tech so you can focus on what matters.
Pay-As-You-Go Tech Help
No commitment required. Book a session, I show up (in person or remotely), and we get it fixed. Transparent flat-rate hourly pricing.
Home & Residential
- ✓ Computer tune-ups, cleanups & virus removal
- ✓ Wi-Fi & network troubleshooting
- ✓ New device setup & data transfer
- ✓ Printer, smart TV & smart home device help
- ✓ Password resets & account recovery
- ✓ Email setup & configuration
- ✓ Basic cybersecurity review
- ✓ On-site or remote support available
Business / Commercial
- ✓ Workstation setup & configuration
- ✓ Microsoft 365 deployment & admin
- ✓ Business network setup & security
- ✓ Email migration & domain setup
- ✓ User account management
- ✓ Security hardening & assessments
- ✓ Remote monitoring setup (Intune/Defender)
- ✓ On-site or remote support available
Ongoing Support & Peace of Mind
Skip the "break-fix" cycle. A monthly plan means I'm proactively watching over your tech — so small issues get caught before they become expensive problems.
Per household
- Priority remote support response
- Monthly security check-in
- Discounted hourly rate ($60/hr)
- Email & text support access
- Up to 2 devices monitored
Per household
- Everything in Essentials
- Up to 5 devices covered
- 1 on-site visit per quarter included
- Router & network health checks
- Family cybersecurity guidance
- Same-day remote response goal
Up to 5 users
- Microsoft 365 admin & management
- Device monitoring via Intune
- Security policy enforcement
- Priority support (business hours)
- Monthly IT health report
- 1 on-site visit per month included
Need more users or custom scope? Let's build a plan that fits.
Services I'm Really Good At
Microsoft 365 Management
I handle the full Microsoft 365 lifecycle — from initial setup and email migration to ongoing admin work, user management, and Teams configuration. Running Business Premium? I can unlock Intune, Defender for Business, and Conditional Access to protect your organization properly.
- ✓ New tenant setup & domain configuration
- ✓ Email migration from Gmail, GoDaddy, or Outlook
- ✓ User account creation & offboarding
- ✓ Teams & SharePoint setup
- ✓ Intune & device management enrollment
- ✓ Conditional Access & MFA configuration
Network Security Hardening
Most home and small business networks are set up once and never touched again — which means they're riddled with security gaps. I audit your setup, identify risks, and harden everything: from your router config to your endpoint protection.
- ✓ Router & firewall configuration review
- ✓ Guest network segmentation
- ✓ Strong password & passphrase policies
- ✓ Endpoint protection (Microsoft Defender)
- ✓ VPN & remote access setup
- ✓ Phishing awareness & prevention guidance
Device Setup & Configuration
New computer? I'll have it set up, secured, and ready to go the right way — not just out-of-box defaults. For businesses, I use Microsoft Intune to manage and monitor devices centrally, ensuring every machine stays compliant and protected.
- ✓ New PC & Mac setup
- ✓ Data transfer from old devices
- ✓ Software installation & licensing
- ✓ Windows updates & driver optimization
- ✓ Intune enrollment & policy deployment
- ✓ Remote monitoring agent setup
Wi-Fi & Home Networking
Dead zones. Slow speeds. Devices that won't connect. Wi-Fi problems are frustrating — and usually very fixable. I assess your current setup and design a solution that actually covers your space and handles your devices properly.
- ✓ Wi-Fi assessment & dead zone elimination
- ✓ Mesh network setup & configuration
- ✓ ISP modem/router optimization
- ✓ Network speed troubleshooting
- ✓ Smart home device network setup
- ✓ Guest network creation & security
Not Sure What You Need?
No problem. Reach out and describe what's going on — I'll tell you exactly what it'll take to fix it, with no pressure and no jargon.
Get a Free Assessment →