IT Support Built for
Small Businesses — Not Big Ones
Enterprise-grade tools and expertise, tailored to fit your team, your budget, and the way you actually work.
Why a Solo MSP is Your Secret Weapon
Large IT firms come with large overhead — and you pay for it. Their business model requires tiered support queues, account managers, and per-seat pricing that balloons fast. When something breaks, you're talking to a different tech every time.
SubnetJoe is different. You work directly with me — someone who learns your business, your setup, and your priorities. When you call, I answer. When something breaks, I know your environment before you finish explaining the problem.
That's not a limitation. That's an advantage.
🎯 Direct Access
You have my number. No ticket queue. No "escalations." Just fast answers from someone who knows your business.
🧠 Deep Familiarity
I learn your whole setup — not just your current problem. Over time, that context makes support dramatically faster and smarter.
💰 Right-Sized Pricing
You're not subsidizing a team of 40 employees. You're paying for the work I actually do for you — efficiently priced for a small business reality.
📈 Grows With You
Whether you're 2 employees today or 20 next year, I'll scale your IT infrastructure and plans to match where you actually are.
Everything Your Business Needs to Run
Microsoft 365 Administration
Full setup, user management, licensing, Teams, SharePoint, and ongoing admin. I handle the platform so your team can focus on the work it enables — not the maintenance.
Security Hardening
Multi-factor authentication, Conditional Access policies, endpoint protection via Microsoft Defender, and network segmentation — layered security built for real-world small business risk.
Device Management (Intune)
Enroll all company devices into Microsoft Intune for centralized control — enforce compliance policies, push software, and remotely wipe lost or stolen devices.
Business Network Setup
Proper VLAN segmentation, guest Wi-Fi isolation, firewall configuration, and wired/wireless infrastructure built for business reliability, not home-grade guesswork.
Onboarding & Offboarding
New hire? New device, accounts, access rights, and policies configured and ready on day one. Employee leaving? Clean account deprovisioning so your data stays yours.
IT Strategy & Planning
Technology roadmap conversations, licensing optimization, upgrade planning, and vendor evaluation — so your tech investments make sense for where your business is heading.
Getting Started is Simple
Free Assessment Call
We talk through your current setup, your pain points, and your goals. No obligation, no sales pitch — just a real conversation to see if we're a good fit.
Custom Plan & Proposal
I put together a clear scope of work and pricing — either a project quote or a monthly support plan — tailored specifically to your business size and needs.
Onboarding & Setup
We get everything configured, documented, and working properly. I audit what you have, fix what needs fixing, and lay the foundation for reliable IT going forward.
Ongoing Support & Partnership
On a monthly plan, I'm your IT department — proactively monitoring, maintaining, and supporting your technology so you can run your business without the tech headaches.
Let's Talk About Your Business
A 15-minute call is all it takes to figure out if SubnetJoe is the right fit for your team. No pressure. No jargon. Just a real conversation about your IT.
Schedule a Free Assessment →